Case Study
Client Type:
Aviation / Airline
Location:
Delhi & Mumbai Airports
Services Offered:
Loaders, Baggage Handlers
Client Need
The client, a major airline operating out of Delhi and Mumbai airports,
required:
Bulk Manpower
A large, reliable workforce to handle the daily high-volume baggage operations and
loading/unloading tasks efficiently at two of the busiest airports in India.
Timely Operations
A need to ensure seamless and quick turnaround times for flights, with minimal delays, through the
effective handling of luggage and cargo.
Skilled Workforce
Personnel who could work in fast-paced, high-pressure environments, maintaining safety, accuracy,
and efficiency
Solution by Shree Ram Enterprises (SRE)
- Deployed a dedicated and trained team of loaders and baggage handlers to manage operations
at both Delhi and Mumbai airports.
- Conducted a detailed assessment to determine the number of personnel needed at various hours
of the day, ensuring that SRE provided the right amount of
manpower to meet the fluctuating demand.
- Trained all manpower to handle baggage with care, including specialized training in
high-security procedures for airport operations.
- Ensured staff were well-versed in efficient loading techniques, luggage handling, and safety
protocols to avoid damage to passengers’ belongings.
- Provided continuous training to adapt to evolving airport regulations and safety standards.
- Offered a flexible, shift-based system to ensure that manpower was available
round-the-clock, adapting to peak travel hours, seasonal fluctuations, and
sudden increases in flight volumes.
- Coordinated with the client’s flight schedules to ensure manpower was aligned with
operational needs, reducing downtime and ensuring a quick turnaround
between flights.
- Established clear communication channels between the client’s operational team and SRE’s
personnel, ensuring a smooth flow of information for each
flight’s baggage handling requirements.
- Appointed a supervisor for each location to oversee daily operations and manage any
challenges on-site, ensuring all tasks were completed on time and to
specification.
- Implemented performance tracking systems to monitor staff attendance, task completion times,
and overall efficiency.
- Provided real-time reporting to the client, offering insights into manpower performance,
operational challenges, and areas of improvement.
Outcome
Client Expression
"SRE has been a key partner in managing our large-scale manpower requirements at Delhi and Mumbai
airports. Their dependable team and ability to adapt to our
dynamic needs have greatly enhanced our operational efficiency. Thanks to their consistent performance,
we’ve been able to ensure timely baggage handling and improve
our overall flight turnaround times, leading to a more efficient and customer-focused service."
Case Study
Client Type:
Chain of Hospitals
Location:
14 Hospitals in Major Metro Cities in India
Services Offered:
Support Staff
Client Need
The client, a prominent chain of hospitals operating across major metro
cities in India, required:
Maintenance of Reputation
To uphold its brand image of providing high-quality healthcare in a clean, safe, and professional
environment.
Hygiene and Cleanliness
To ensure a consistent level of cleanliness in all hospital areas, crucial for patient satisfaction
and regulatory compliance.
Reliable Support Staff
To manage the daily operations, including housekeeping, security, pantry services, and other
essential functions.
Solution by Shree Ram Enterprises (SRE)
- Conducted a detailed assessment of each hospital to understand specific needs, taking into
account foot traffic, patient care areas, and high-priority
zones (like ICUs, waiting areas, and surgery rooms).
- Deployed trained and certified support staff across all 14 hospitals, ensuring they
understood the importance of hygiene, safety, and patient
confidentiality in a hospital setting.
- Offered a mix of full-time and part-time staff to accommodate varying demand levels across
the hospitals.
- Developed a comprehensive cleaning schedule that adhered to healthcare standards and
included regular disinfection of high-touch areas, patient rooms,
and public spaces.
- Provided eco-friendly cleaning agents to ensure patient safety and compliance with hospital
environmental policies.
- Introduced hygiene audits and quality checks to monitor adherence to cleanliness protocols.
- Trained support staff in hospital-specific cleanliness protocols, including handling medical
waste, infection control, and operating in high-pressure
environments.
- Ensured staff were aware of patient-centric etiquette, maintaining a professional demeanor
and respect for patient privacy at all times.
- Implemented a digital attendance and task-tracking system that allowed hospitals to monitor
support staff activities and performance in real-time.
- Provided regular reports on hygiene audits, staff performance, and areas for improvement,
giving the client the transparency they needed to manage
operations effectively.
- Offered flexibility to scale the number of support staff based on the hospital’s needs,
particularly during peak hours or in response to fluctuating
patient volumes, ensuring seamless operations.
Outcome
Client Expression
"SRE’s support staff has played an essential role in maintaining the cleanliness and hygiene standards
that our hospitals are known for. Their attention to detail
and consistency across all locations has helped us maintain our reputation for quality care and patient
satisfaction. Their services have been integral to our
operational success."
Case Study
Property Type:
Cold Storage
Location:
Navi Mumbai
Services Offered:
BMS Operator and Maintenance
Client Need
The client, a cold storage facility in Navi Mumbai, required:
Strict Temperature Management
A robust system to monitor and maintain temperature control to prevent spoilage of perishable
goods.
Quick Maintenance Response
Immediate maintenance and technical support to ensure the smooth functioning of refrigeration
systems and avoid disruptions in operations.
Secure Operations
A secure, reliable workforce to oversee day-to-day operations, manage the BMS (Building Management
System), and respond swiftly to system failures or
irregularities.
Solution by Shree Ram Enterprises (SRE)
- Provided a team of trained BMS operators with expertise in managing complex refrigeration
and temperature systems.
- Operators monitored the cold storage systems continuously, ensuring the temperature remained
within required ranges for the storage of perishable goods.
- BMS operators were equipped with real-time monitoring tools, enabling them to identify and
address any discrepancies immediately.
- Set up a routine maintenance schedule to perform checks and service critical components like
compressors, cooling units, and HVAC systems.
- Developed a rapid-response maintenance protocol to handle any issues affecting temperature
control or system failure, ensuring minimal downtime.
- Established a 24/7 on-call maintenance team to handle emergencies and reduce response time.
- Implemented automated temperature monitoring systems that logged data continuously, enabling
the client to track performance and ensure compliance with
industry standards.
- Integrated alerts for temperature fluctuations, enabling real-time corrective action and
preventing spoilage risks.
- Introduced predictive maintenance practices using AI-based tools to forecast potential
equipment failures, allowing for preemptive repairs and reducing unexpected downtime.
- Regularly cleaned and inspected refrigeration units, ensuring they were operating at peak
efficiency and minimizing the risk of breakdowns.
- Ensured all security protocols were in place to safeguard both the storage facility and the
perishable goods within.
- Operators kept logs of all systems and conducted periodic checks to ensure there were no
security breaches or operational inefficiencies.
Outcome
Client Expression
"While there have been occasional delays in responses during peak hours, we appreciate their overall
reliability and the quality of service provided. With their
continuous monitoring, we’ve been able to keep the temperature-controlled environment stable, which has
prevented spoilage and maintained the quality of our goods"
Case Study
Property Type:
Corporate Offices
Location:
70+ Different Corporate Client’s Offices PAN India
Services Offered:
Comprehensive Facility Management
Client Need
Cost Reduction
Clients sought an efficient, cost-effective solution to maintain facility services while ensuring
quality and compliance.
Stable and Reliable Manpower
Ensuring a stable and skilled workforce to avoid turnover issues and maintain consistency in
service delivery.
On-Time Relievers
Clients needed to ensure that relievers were always available, minimizing disruption and
maintaining smooth operations.
Tech Support and Advancements
The integration of technology was crucial to improve operations and track service metrics
efficiently.
Compliance and Standards Adherence
Clients required adherence to legal, environmental, and safety compliance standards.
Use of Modern Cleaning Machines & Chemicals
A demand for the use of the latest cleaning machines and eco-friendly chemicals for effective,
safe, and sustainable cleaning practices.
Solution by Shree Ram Enterprises (SRE)
We provide customized staffing, ensuring the right number of personnel for housekeeping,
security, and maintenance, minimizing costs while ensuring a stable
workforce.
To ensure uninterrupted service, we have a reliable reliever system, with trained backups
available on time to fill in for regular staff when needed.
We implement IoT-based systems for monitoring service quality, real-time tracking, and resource
management, ensuring increased efficiency.
SRE ensures that all services follow legal, safety, and environmental compliance guidelines,
mitigating risks and meeting client standards.
We use state-of-the-art cleaning machines and eco-friendly chemicals for cleaning, ensuring the
highest level of hygiene while maintaining environmental
sustainability.
Outcome
Client Expression
"SRE provides reliable and efficient facility management services across all locations. Helping clients
to optimize costs, maintain consistent service quality, and
stay compliant with industry standards. Use of advanced technology and modern equipment significantly
improves the operations"
Case Study
Property Type:
Data Centres
Location:
Navi Mumbai
Services Offered:
Security and Maintenance with Technical Staff
Client Need
The client, a prominent data centre in Navi Mumbai, required:
Stringent Climate Control
To ensure optimal conditions for servers and critical IT infrastructure.
Continuous Monitoring
Real-time tracking of environmental parameters and equipment performance to prevent downtime.
Infrastructure Maintenance
Proactive and preventive maintenance to avoid any disruptions to operations.
Robust Security
A comprehensive system to protect sensitive data and infrastructure from unauthorized access.
Solution by Shree Ram Enterprises (SRE)
- Implemented IoT-based climate monitoring systems to maintain consistent temperature and
humidity levels within permissible limits.
- Established a 24/7 climate control task force to monitor and address fluctuations promptly.
- Conducted a detailed audit of the data centre's infrastructure to identify potential
vulnerabilities.
- Devised a preventive maintenance schedule, including HVAC systems, electrical networks, and
structural components.
- Leveraged AI-based predictive maintenance tools to anticipate and mitigate equipment
failures.
- Deployed professionally trained security personnel with expertise in handling data-sensitive
environments.
- Installed a multi-layered access control system, including biometric scanners and
surveillance cameras with real-time monitoring capabilities.
- Conducted regular security drills to ensure preparedness for emergencies.
- Established a centralized control room to oversee climate conditions, power supply, and
security breaches in real-time.
- Provided regular reports and updates to the client to ensure transparency and trust.
Outcome
Client Expression
"SRE's commitment to excellence and their innovative approach to maintenance and security have been
instrumental in the seamless functioning of our data centre. They
are truly a reliable partner"
Case Study
Property Type:
Educational Institutes
Location:
Gujarat
Services Offered:
Soft & Technical Manpower Services
Client Need
The client, an educational institute in Gujarat, sought to:
Reduce Operational Costs
The client needed a cost-effective solution to manage manpower requirements across various
departments without compromising on quality.
Enhance Efficiency
They required skilled personnel for both soft (administrative, housekeeping, security) and
technical (IT support, lab technicians) roles to streamline operations.
Solution by Shree Ram Enterprises (SRE)
- Conducted a thorough assessment of the client’s manpower requirements, analyzing the
workload and identifying areas of inefficiency.
- Designed a staffing model that optimized the number of personnel across both soft and
technical roles, ensuring appropriate coverage while reducing overstaffing.
- Introduced flexible staffing solutions, including part-time and shift-based roles, to align
with peak and off-peak times, reducing idle workforce costs.
- Streamlined recruitment processes to ensure the hiring of qualified personnel at competitive
rates.
- Leveraged SRE’s IoT and AI-driven systems for tracking attendance, task completion,
and resource allocation, reducing the need for manual oversight and operational
inefficiencies.
- Implemented digital tools for communication and task management, enhancing coordination
between staff and minimizing downtime.
- Trained staff to handle multiple roles within the educational institute, reducing the need
for specialized personnel in low-demand areas.
- Enabled staff to switch between soft and technical tasks as needed, improving overall
workforce flexibility and resource utilization.
- Set up regular performance evaluations and reporting systems to track staff efficiency and
optimize operations continually.
- Provided the client with transparent insights into cost savings, enabling them to make
informed decisions and further reduce overheads.
Outcome
Client Expression
"Working with SRE has been a game-changer for us. Their strategic approach to staffing and cost
management has resulted in noticeable savings while maintaining the
quality of services we rely on. Their team’s flexibility and efficiency have made a real impact on our
operations, and we couldn’t be more satisfied with the
outcome."
Case Study
Property Type:
Government High Security Zones
Location:
Pune
Services Offered:
Housekeeping & Support Staff
Client Need
The client, a government facility in a high-security zone in Pune,
required:
Dedicated and Reliable Manpower
Personnel trained to operate within sensitive, high-security environments.
Efficient Housekeeping Services
To maintain cleanliness and hygiene at all times, ensuring a professional appearance and a safe
environment.
Support Staff Expertise
Skilled personnel capable of seamlessly supporting day-to-day operations without compromising
security protocols.
Solution by Shree Ram Enterprises (SRE)
- Conducted comprehensive background checks on all staff, including criminal record
verification, reference checks, and employment history validation.
- Ensured all personnel provided necessary government-mandated documents and clearances for
employment in high-security zones.
- Verified the credentials of staff to ensure they met the required standards of reliability
and integrity for sensitive government environments.
- Trained staff to adhere strictly to security protocols, maintaining confidentiality and
complying with government regulations.
- Provided specialized training for housekeeping personnel on cleaning methods appropriate for
high-security areas, using non-disruptive tools and
eco-friendly products.
- Deployed a dedicated team of skilled housekeeping and support staff familiar with
high-security operations, ensuring consistent service delivery.
- Ensured low turnover by assigning personnel with relevant experience and knowledge of secure
zones, fostering trust and familiarity with the environment.
- Developed a structured cleaning and maintenance schedule tailored to the operational needs
of the government facility.
- Established contingency plans to ensure uninterrupted service during special events,
emergencies, or security alerts.
- Developed a structured cleaning and maintenance schedule tailored to the operational needs
of the government facility.
- Established contingency plans to ensure uninterrupted service during special events,
emergencies, or security alerts.
Outcome
Client Expression
"We are extremely impressed with SRE's meticulous approach to background and document verification. The
professionalism and reliability of their staff have greatly
contributed to maintaining the security and efficiency of our operations. SRE has truly proven to be a
trusted partner!"
Case Study
Property Type:
Heritage
Location:
Mumbai
Services Offered:
Housekeeping and Maintenance
Client Need
The client, a custodian of a prestigious heritage property in Mumbai,
sought professional housekeeping and maintenance services. The
objective was to:
Preserve the property’s historic charm and architectural integrity.
Maintain a high standard of cleanliness while addressing the challenges posed by its age and unique
materials.
Ensure the safety and usability of the space for its visitors and staff without compromising on its
historic appeal.
Solution by Shree Ram Enterprises (SRE)
- Conducted a thorough assessment of the property to identify critical areas requiring
specialized attention.
- Collaborated with conservation experts to understand best practices for cleaning and
maintaining heritage materials, such as stone, wood, and stained glass.
- Developed a service plan that included daily cleaning routines, periodic deep-cleaning
tasks, and maintenance schedules.
- Trained housekeeping and maintenance personnel in handling delicate surfaces, period
fixtures, and historical artifacts.
- Introduced eco-friendly, non-corrosive cleaning agents to protect original materials from
damage.
- Implemented preventive maintenance to address structural wear and tear.
- Upgraded lighting, plumbing, and electrical systems while preserving the original
aesthetics.
- Conducted regular inspections to ensure compliance with safety standards.
- Used IoT-enabled tools to monitor conditions such as humidity and temperature, critical for
the preservation of the heritage property.
- Automated asset tracking to keep an inventory of valuable items and ensure their security.
Outcome
Client Expression
"SRE's commitment to preserving our heritage while introducing modern maintenance solutions has exceeded
our expectations. Their attention to detail and
professionalism have truly brought new life to our historic property."
Case Study
Property Type:
Mall
Location:
Noida, Gurgaon, Mumbai
Services Offered:
Housekeeping Services with Automated Cleaning Machines
Client Need
The client, a prominent mall chain located in Noida, Gurgaon, and Mumbai,
required:
Comprehensive Housekeeping
Regular and efficient cleaning services to maintain high standards of hygiene and cleanliness in
high-traffic areas.
Automation in Cleaning
The client sought to incorporate automated cleaning machines to streamline operations, reduce
manual labor, and maintain consistent service levels across all
locations.
Solution by Shree Ram Enterprises (SRE)
- SRE recommended and deployed a range of robotic cleaning machines including
autonomous floor scrubbers and vacuum systems. These
machines were capable of operating continuously, even during peak hours, without disrupting
mall visitors.
- These automated machines were programmed to clean high-traffic areas, such as entrances,
corridors, and food courts, while maintaining a consistent
standard of cleanliness.
- SRE integrated IoT sensors into the cleaning machines, allowing real-time
tracking of their status, cleaning coverage, and any
maintenance needs.
- The IoT-enabled system provided the client with a digital dashboard to
monitor machine performance across the three locations,
ensuring timely interventions if any issue arose.
- With the automated cleaning machines handling most routine cleaning tasks, SRE was able to
optimize staffing schedules.
- Manual labor was focused on more specialized tasks, such as deep cleaning, waste management,
and maintenance of non-automated areas, further reducing operational costs.
- Cleaning schedules were tailored for each mall based on foot traffic, size, and specific
cleaning needs. For example, higher-frequency cleaning was
scheduled during peak shopping hours in food courts and common areas.
Outcome
Client Expression
"The automated cleaning machines from SRE do most of the work. It's a lot less hassle for us, saves
time, and cuts down on cleaning costs. We don’t have to worry
much, and it gets the job done"
Case Study
Property Type:
Luxury Residential Complex
Location:
Bangalore, Gurgaon, Mumbai
Services Offered:
Workplace Solutions with Soft and Technical Manpower
Client Need
The client, a developer of luxury residential complexes across Bangalore,
Gurgaon, and Mumbai, required:
Comprehensive Facility Management
To maintain the entire residential complex, ensuring all amenities, common areas, and facilities
were in pristine condition.
Cost Reduction
A desire to reduce facility management costs while maintaining high standards of service for
residents.
Efficient Resource Allocation
To streamline operations by outsourcing both soft and technical manpower, without compromising the
quality of services provided to residents.
Solution by Shree Ram Enterprises (SRE)
- Conducted an in-depth analysis of each residential complex to understand specific needs
based on the size, type of residents, and the range of
facilities offered.
- Developed a tailored solution that integrated both soft services (e.g.,
housekeeping, gardening) and technical services
(e.g., plumbing, electrical maintenance, HVAC) to ensure all aspects of the complex
were well-maintained.
- Provided a strategic deployment of manpower, balancing soft and technical staff based on the
needs of the complex. For example, ensuring an appropriate
number of housekeeping staff during peak times and deploying technical maintenance staff for
periodic checks and urgent repairs.
- Ensured a 24/7 service model for critical areas like security,
housekeeping, and emergency repairs, ensuring that residents had
round-the-clock access to essential services.
- Focused on reducing overhead costs by optimizing workforce utilization,
ensuring that staff were deployed efficiently without the
need for excess manpower during low-demand periods.
- Leveraged technology-driven systems for monitoring and reporting, which
reduced the need for manual checks and improved task
allocation and scheduling.
- Introduced energy-efficient solutions in areas like lighting and HVAC, contributing to the
reduction of utility bills for the residential complex.
- Regularly trained staff in soft skills (for customer service) and technical skills (for
maintenance and troubleshooting) to ensure high standards of
service delivery.
- Implemented a performance management system to monitor staff productivity
and address any gaps through periodic evaluations and
feedback from residents.
- Introduced a digital platform for the client to track ongoing facility management
operations, including maintenance requests, housekeeping schedules,
and security activities. This system provided the client with real-time updates, allowing for
timely intervention when necessary.
Outcome
Client Expression
"We’ve been working with SRE in some cities. They helped us reduce cost and overall service improvement"
Case Study
Property Type:
Manufacturing / Pharmaceutical
Location:
Multiple Locations
Services Offered:
Contractual Staff
Client Need
The client, a well-established pharmaceutical manufacturer with multiple
locations across India, required:
Skilled and Reliable Factory Labor
The client needed a reliable supply of factory workers, including laborers for production lines,
packaging, and basic warehouse management.
Flexible Staffing Solutions
The client sought flexible staffing arrangements to meet the fluctuating demands of their
production cycles.
Compliance and Training
The client needed all workers to comply with industry standards and regulations, including safety
protocols and quality control requirements.
Solution by Shree Ram Enterprises (SRE)
- SRE provides and manages a diverse range of contractual staff, including
skilled labor, unskilled labor, machine operators,
packaging staff, and warehouse personnel across multiple facilities.
- Staff members were carefully selected based on the client's specific requirements, ensuring
they met the technical and physical demands of the
job.
- SRE conducted comprehensive background checks and verification for all
contractual staff to ensure they met the client's standards of
safety and reliability.
- All staff were trained on the client's workplace safety and
regulatory compliance, ensuring that they adhered to the
necessary pharmaceutical manufacturing standards.
- Given the client's fluctuating workforce needs, SRE provided a scalable
workforce that could easily be increased or reduced based on
production schedules and seasonal demands.
- The client benefited from short-term staffing during peak production
periods, without the overhead of long-term employment contracts.
- SRE’s staffing solutions were seamlessly integrated into the client's existing operations.
Our staff worked under the supervision of the client's
management team, ensuring smooth coordination and efficient workflow in the factory.
- To ensure high productivity, SRE provided continuous performance monitoring and feedback
systems. Regular assessments helped identify any gaps in
performance or training needs, ensuring that the client received optimal service.
Outcome
Client Expression
"SRE has been a reliable partner in providing us with staff as and when needed, especially during peak
times. Their flexibility in staffing has greatly helped us
maintain smooth operations"
Case Study
Property Type:
Retail Stores
Location:
300+ Stores PAN India
Services Offered:
Housekeeping Services (1 or 3 Housekeepers Per Store)
Client Need
The client, a large retail chain with over 300 stores across India,
required:
Consistent Housekeeping Services
Ensuring a clean and hygienic environment across all stores, without overstaffing.
Cost-Effective Staffing
The client sought a cost-efficient solution to maintain cleanliness in each store, with minimal
staffing per location.
Regular and Reliable Service
The need for reliable housekeeping staff to maintain the store’s hygiene standards during operating
hours, with flexible service options.
Solution by Shree Ram Enterprises (SRE)
- SRE provided 1 or 3 housekeepers per store, depending on the store's size
and customer footfall. Smaller stores had 1 housekeeper,
while larger stores were assigned 3, ensuring adequate coverage.
- The housekeepers were assigned specific tasks, including floor cleaning, restroom
maintenance, and waste management, while ensuring the store's
cleanliness during peak shopping hours.
- The housekeeping staff followed a consistent daily schedule, which included
pre-opening and closing hours for deep cleaning, as well
as during-store shifts to maintain cleanliness throughout the day.
- To minimize disruptions, SRE carefully planned the staff rotation to ensure all stores had
adequate coverage at all times, especially during
high-traffic periods.
- By tailoring the staffing levels to the individual needs of each store, SRE provided a
cost-effective solution, ensuring that the client
only paid for the required services without unnecessary overhead.
- This approach helped the client optimize their housekeeping budget while maintaining high
standards of cleanliness across all locations.
- SRE implemented regular performance monitoring and feedback
systems to track staff effectiveness and client satisfaction.
- Any issues were swiftly addressed, and adjustments were made to improve efficiency and
ensure all housekeeping tasks were completed to the client's
expectations.
Outcome
Client Expression
"SRE's approach to staffing for our stores has been both flexible and cost-effective. With just the
right number of housekeepers per store, we’ve been able to
maintain cleanliness while reducing overall costs"
Efficient Operations
SRE’s manpower deployment ensured that baggage handling was completed efficiently and on time, reducing delays and optimizing turnaround times at both airports.